Dear Karren,
In 2014 you commented on a serious lack of trust in big business, and government, which is denting morale:
“Our supermarkets sell us horsemeat as beef, our politicians fiddle their expenses, and our bankers risk money that isn’t theirs. So it’s not surprising the public don’t trust anyone or anything.” (*A1)
Your belief in the importance of trust is further cemented when you said:
“I can’t stand people who say one thing and do another.” (*A2)
*A1 Independent online dated 1 May 2014 www.independent.co.uk/news/business/analysis-and-features/karren-brady-interview-the-first-lady-of-football-s-big-goal-help-for-small-firms-9309132.html
*A2 Section 10: Communicate www.karrenbrady.com/my-blog/rules-for-success
FEB 27:
Here we go again….
At every home game there are countless empty seats, an influx of tourists and many reports of away supporters able to purchase tickets for areas of the ground designated for home fans. Perhaps you could give us an honest and trustworthy account of the true number of people on the season ticket waiting list, with particular reference to your following statement:
“We are always sold out, with 50k on the waiting list.”(*Video 3)
*Video 3:
FEB 26:
Hurrah, rejoice and whoop-a-de-doo.
Amidst the merriment you are no doubt enjoying while “celebrating a decade of the Davids”(*3), maybe it has escaped your attention that West Ham United are on the verge of yet another relegation from the Premier League under the David’s stewardship.
Perhaps you could give us an honest and trustworthy account of the club’s ability to handle the serious financial consequences which follow relegation, with particular reference to your following statement:
“First and foremost, West Ham are now financially stable.”(*3)
Perhaps you could also give us an honest and trustworthy account of West Ham United’s current outstanding debts owed to Mr Sullivan and Mr Gold, which attract a high rate of interest, with particular reference to your following statement:
“The £110m debt has been paid down.”(*3)
While you’re at it, you might want to clear this up too. According to Forbes(*4), the value of West Ham United in May 2019 was $616m, down from $754 on the previous year. Perhaps you could give us an honest and trustworthy account of how you valued the club in 2018 with particular reference to your following statement:
“We’re the 7th most valuable club in the Premier League. The 15th most valuable club in the world. We are valued at £1b.”(*5)
Please note that your valuation is in Sterling while Forbes’ valuation is in US Dollars.
*3 www.thesun.co.uk/sport/football/10764525/west-ham-karren-brady-gold-sullivan/
*4 www.forbes.com/teams/west-ham-united/#4814abc639b4
*5 www.youtube.com/watch?v=XvU3fZeEHMs
FEB 25:
As West Ham United are once again embroiled in a relegation battle, with the serious financial consequences which follow, perhaps you could give us an honest and trustworthy account of the planning that goes in to our Premier League campaigns with particular reference to your following statement:
“In football, for example, if you want to win the league, by Christmas you need to be in the top five, and by Easter in the top two.”
Section 7, Plan To Win www.karrenbrady.com/my-blog/rules-for-success
FEB 24:
As we now know, the lower tier seating behind the goals at the London Stadium resembles temporary bleacher seats which appear to be supported by scaffolding.
Perhaps you could give us an honest and trustworthy account of how this came about with particular reference to your following statements regarding the installation of retractable seating:
“It’s an automated system using drive motors that will move all four sides of the lower bowl forward and bring the seats closer to the pitch.”(*Video 1)
“As you know we’re really excited that four sides of the ground are going to have retractable seating bringing you really close to the action that’s happening on the pitch.”(*Video 2)
“We’ve always said that our job is to exceed your expectations and at the minute I don’t think we have but trust me come 2016 we most certainly will.”(*Video 2)
*Video 1:
*Video 2:
FEB 23:
As West Ham United sit in the relegation zone having recently announced losses of more than £28m with a statement accompanying the release of the accounts: “The group’s principal risk remains that of the football club being relegated… with the serious financial consequences which follow.”, perhaps you could give us an honest and trustworthy account of how the club got to this position with particular reference to your following statement:
“West Ham has been a good example. We took a massive leap of faith in bidding to move to the Olympic Stadium, but now we have the most exciting future of any club in world football.”(*3)
*2: Section 3: Communicate www.karrenbrady.com/my-blog/rules-for-success
*3: Section 4: Have The Courage To Take A Risk www.karrenbrady.com/my-blog/rules-for-success/
